Skills

Building Design Teams
People Management
Strategy & Planning
Design Management
User Experience
Project
Management
Product Design
Facilitating
Critiquing
Interaction Design
Copy Writing
Editing and Curating
Innovation
Ideation
Design Thinking
Software Engineering

Problem Solving
Human Factors
Experience Strategy
Synthesis
Collaboration
Storytelling
Sketching
Professionalism
Leadership
Training
Mentoring
Stakeholder Communications
Instructional
Systems Design
Offshore Development
Multimedia Design
Service Design
HTML5/CSS/JS – DHTML
Icon Design
GUI Specification
Research Design
Team Building
Domain Knowledge
Business
Knowledge
Analytics
Product Strategy
Industrial/Organizational
Psychology
Content Strategy
Localization & Internationalization
Product Management
Web Design
Cross-Platform (Mac OS, Windows,
iOS, Android)
Human Centered Design
Technology
ROI
Presentations
Broadcasting
Business Process
Reengineering
Agile Methods
Job Analysis
Program Management
Applied Psychology
Cognitive Science
Research Management
Technical Documentation
Accessibility
Mobile App Design
‘Zine Publishing

Methods

Surveys
Cognitive Task Analysis
User Research
Contextual
Inquiry
Interviewing
Observation
Customer Experience Mapping
Sketching
Conjoint Analysis
Focus Group
Action Research
Case
Studies
Swimlanes Diagrams
Usability Testing
Competitive Analysis
Heuristic Evaluation
Personas
Task Flows
Collage
Information
architecture
Card Sorting
A/B Testing
Cognitive Walkthrough
Design
Studio/Charette
Parallel Design
Stakeholder Voting &
Prioritization
Wireframes
User Interface Design
Paper Prototyping
Scenario
Based Design
Remote Testing
Requirements Gathering
Rough & Rapid Prototyping
Participatory Design
Storyboarding
Documentation
Testing
Experimental Design
Conceptual Models
Out-of-Box
Testing
Facilitated Brainstorming
Design Specification
System Usability Scale
Usability Metrics
Stakeholder Mapping
Affinity Diagramming
Literature Review
Kano Analysis
Importance/Difficulty Matrix
Schematic Diagramming
Wizard of Oz
Critical Incident
Essential Use Cases

Tools

Pencil/Paper
Whiteboard
Abstract
Sketch
Axure
InVision
Miro
LucidChart
Atlassian (Confluence, Jira)
Microsoft Office
Adobe Creative Suite
Microsoft Visual Studio / Expression Blend
Audacity
Blender 3D
Balsamiq
Camtasia
Morae
HTML5, CSS, Javascript, Perl
ISO-9241
CogTool
MindManager
Android Studio
Survey Monkey/Qualtrics
Google Analytics
WordPress

Industry Sectors

Government
Defense
Industrial Automation

Financial Services
Call Center
Oil & Gas

Information Technology
Content Management
Entertainment

Educational Technology
Consumer Electronics
Radio